Refund policy

ALL SALES ARE FINAL

ORDERS CAN NOT BE CANCELLED ONCE PLACED:  Notifying us that you need to cancel an order does not guarantee that we will be able to retrieve the order if it has already been processed.

If you refuse the package, you will still be responsible for the shipping charges on that order and store credit will be issued for the merchandise when it is returned to us.

If your order is missing an item or it is incorrect you may report it within 24 hours after delivery. After 24 hours orders will be marked as correct. If you are missing an item or is incorrect you must include pictures of your items, order number, and packing invoice and email to omgfreshies@outlook.com

Due to the nature of products, all sales, including, without limitation, fragrance and color, are final and may not be returned, exchanged or refunded unless a particular order has missing items or contains incorrect products, in which event, returns, exchanges and refunds will be accepted for the missing or incorrect products only. 

PRICING: The pricing for each product shall be clearly displayed on the Website at the time you purchase the products. We do not offer any larger discounts than what is already listed on our Website. Flutterby Creations reserves the right to change its prices, at any time, without notice.  Revised prices will be available on the Website.  The amount of any local, state, federal tax or tariff levied on the goods, including, without limitation, sales or use tax if required to be collected by the Company, shall remain be your sole responsibility, and where required to be collected by the Company, shall be added to each order. 

TAXES:
Flutterby Creations is not responsible for any taxes applied to your order. All taxes are the responsibility of the customers.